Although masking is no longer mandatory in Ontario, we strongly recommend the use of masks in our clinic. All employees will be masked when interacting with patients. At iCare Surgical Centre, we are committed to the health and safety of our staff and patients. We thank you for your cooperation.
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We are an ophthalmology clinic located in West Ottawa. Our professional team is committed to providing the best quality of care through our patient based approach
Here at iCare Surgical and Optical Centre, we are committed to ensuring your safety and maintaining your eye health during the Covid-19 pandemic. Although we have continued our services during this time, we are fully focused on abiding by safety measures and the standards set out by the Ophthalmology Association. The following policies have been implemented at our practice and are strictly followed by our staff to ensure your safety and your peace of mind.
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We have implemented breath shields on all of our diagnostic testing machines to maintain social distancing and protection between yourself and the technicians assisting you.
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All of our diagnostic machines are sanitized before each patient according to COVID-19 protocol.
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All staff members and patients are required to wear masks at all times in the clinic. Masks are still required in healthcare settings so we will not be letting anyone without a mask into the clinic. If you do not own a mask, we can provide you with one, or you can buy one at the Staples or Shoppers Drug Mart below our clinic prior to your appointment.
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We are asking that all patients arrive at their scheduled appointment time to reduce the number of people in the waiting room. If you arrive early, we may give you a guest pager and call you when you may enter the clinic. You are welcome to wait in the hallway or within the plaza until you are called for your appointment.
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If you have displayed any COVID-19 related symptoms or have a cough, fever, shortness of breath, pink eye, have recently travelled outside of the province or country, or have been tested or treated for COVID-19, please inform us. We may postpone your appointment as a precaution to keep our community safe.
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The previously stated policies are in effect until further notice. We thank you for your patience, consideration and understanding during this unprecedented time. If you have any further questions or concerns, please contact us.
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