Frequently Asked Questions

Patients must bring a valid health card, a list of medications and all eye drop prescriptions.

Patients eye(s) will be dilated so we recommend bringing sunglasses to help with light sensitivity after the appointment.

If possible we recommend new consults have a family member or friend drive them to the appointment since the eyes will be dilated and treatment may be started on the day of the initial consult.

All appointments are 2-3 hours long on average, please plan accordingly and bring a snack if you are diabetic.

• Patient will be asked to fill out a Medical Intake form with various questions related to current and previous medical conditions.
• Multiple eye measurements will be taken throughout the appointment, you can learn about these diagnostic tests under the Patient Information tab.
• Patients will see the doctor after all required measurements are taken. The doctor will determine any necessary actions and the patient will have the opportunity to ask questions.

All appointments are consultation only, patients will NOT have surgery at this appointment. Surgical procedures, if needed, will be performed at a later date.

The consultation will be covered by OHIP as long as the patient has a valid OHIP card and is an Ontario resident. We do not accept RAMQ. All patients with Quebec health cards will have to pay for the appointment.

• If you are diabetic, please bring a snack
• Print off, fill out and bring your medical intake forms. You can find them here.
• Bring a pair of sunglasses for light sensitivity after eye dilation
• Plan for a driver to bring you to and from the clinic

iCare Surgical and Optical Centre requires your ophthalmologist, optometrist or family doctor to send a referral to us in order to book an appointment. After we receive this referral, you may book a consultation referral where you will see one of our doctors. Feel free to contact us with any questions about this process.

When you first come to the clinic you will be greeted by our reception team who will direct you to our ophthalmic assistants who will take your medical history as well as perform diagnostic tests. After being triaged, you will see the doctor at the end of your appointment.

Our team of doctors treat many conditions of the eye including cataract, glaucoma, age related macular degeneration, retinal tears, eyelid abnormalities and many more. To learn more about different procedures please click here, and to learn about different eye conditions please click here.